<div>South Bay Primary Medical Group, the office of both Dr. Trace and Dr. Leticia Polanco, will be observing the Thanksgiving Holiday. The office will be closed on Thursday, November 23, 2023 and Friday, November 24, 2023. The office will reopen on Monday, November 27, 2023. If there is a life-threatening emergency, please call 911. On behalf of SBPMG, we wish you all a safe and restful Thanksgiving Holiday. Most importantly, we are grateful for you and your trust in our healthcare. For additional assistance please visit the website or patient portal at www.sbpmg.com.&nbsp;</div>

<div>South Bay Primary Medical Group, the office of both Dr. Trace and Dr. Leticia would like to send a few reminders as we get closer to the Holiday season.&nbsp; Your medical needs and safety are our priority. It is very important that you contact us for any refills for medications, medical appointments or medical questions with as much time as possible. Please do not wait until you are out of medication to request any refills. Due to the Thanksgiving and Christmas holidays, there will be some dates when our office will be closed. You will get those email reminders closer to the dates. As an additional reminder, if you are experiencing any life or limb threatening emergency, please call 911 or proceed to the nearest emergency room.</div>

<div>South Bay Primary Medical Group, the office of both Dr. Trace and Dr. Leticia would like to send a few reminders as we get closer to the Holiday season. Due to the Thanksgiving and Christmas holidays, there will be some dates when our office will be closed. You will get those email reminders closer to the dates. For patients with scheduled upcoming appointments, please be sure not to forget to call and cancel your appointment no later than the previous day if you are unable to make it for any reason.&nbsp; You can leave a voicemail requesting the cancelation or send an email to office@sbpmg.net. Obtaining appointments can be increasingly difficult during this time of year as we have an increase in illness.&nbsp; As a reminder we do assess a $50 no show/same day cancellation fee. When a patient does not show up to their scheduled appointment it takes the opportunity for another waiting patient to be seen. We kindly ask for your cooperation in this sensitive matter. As an additional reminder, if you are experiencing any life or limb threatening emergency, please call 911 or proceed to the nearest emergency room.</div>

<div>Reminder of our previously sent email:<br><br>South Bay Primary medical group, the office of both Dr. Trace and Dr. Leticia Polanco are working diligently as we prepare for the close of 2023 and welcome of 2024. We will be dedicating a few days to developing plans that will help maximize the care we provide to you as well as improve your overall patient experience. The feedback we receive is closely monitored and we look forward to rolling out these fresh ideas with that feedback in mind. Please note our office will be closed beginning Monday October 30, 2023- Thursday November 02, 2023.&nbsp; We will be returning to the office on Friday November 03, 2023. Please note we will be making every effort to check voice mail and emails consistently during those dates, we thank you for your patience. It is important for your safety, that if you are experiencing any life or limb threatening emergency, please call 911 or proceed to the nearest emergency room.</div>

<div>South Bay Primary medical group, the office of both Dr. Trace and Dr. Leticia Polanco are working diligently as we prepare for the close of 2023 and welcome of 2024. We will be dedicating a few days to developing plans that will help maximize the care we provide to you as well as improve your overall patient experience. The feedback we receive is closely monitored and we look forward to rolling out these fresh ideas with that feedback in mind. Please note our office will be closed beginning Monday October 30, 2023- Thursday November 02, 2023.&nbsp; We will be returning to the office on Friday November 03, 2023. Please note we will be making every effort to check voice mail and emails consistently during those dates, we thank you for your patience. It is important for your safety, that if you are experiencing any life or limb threatening emergency, please call 911 or proceed to the nearest emergency room.<br><br></div>